Does Your Online Giving Pass the Test?

I don’t know about you, but I’ve always wanted to be a mystery shopper. It’s not just the shopping part – which I love to do – it’s the opportunity to give feedback on the customer experience. We need to take time to think of our donors as customers – people who buy into our… Read More

Where’s Sara?: Hartford Foundation for Public Giving’s Social Enterprise Accelerator

Since November, I’ve been honored to be a part of the Hartford Foundation for Public Giving’s (NSP) Social Enterprise Accelerator. This exciting initiative is part of the Foundation’s Nonprofit Support Program. Starting with a series of educational labs, nonprofits were challenged to think differently. Ten nonprofit organizations were selected to complete the business planning process.… Read More