Hand Written Notes: What to Write

In my last blog post, I extolled the virtues of handwriting notes. (Click here to read that one) If I convinced you that writing notes is a good idea, you might be wondering “what should I write about?” I’ve got some ideas for you. Appreciation for volunteering – many of your donors also volunteer for our… Read More

How Late is Too Late for a Holiday Message? Part 2

Is an e-mail holiday card the right way to go? My opinion on this is no and yes. Here’s what I mean: NO – an e-card is not the right means of communication for your top donors and prospects. This group should be receiving a personal (hand-signed, hand-addressed) message from whoever in the organization has… Read More

How Late is Too Late for a Holiday Message? Part 1

  It’s happened again at my house: the lovely photo cards have arrived in plenty of time to get them out but the busyness of school programs, shopping and family activities have distracted me. My friends and family will tell you that our family card is rarely (OK, maybe never) received before December 25. One… Read More

4 Steps to Repair a Donor Relationship

Not every repaired donor relationship leads to a 5-figure gift but I know of at least one that did. A colleague listened to the concerns of the donor and worked within the organization to correct the problem. In an effort to reengage this donor, the fundraiser took her to lunch and was presented with a… Read More